Appraisal Clause

An Appraisal Clause is a provision in most US auto insurance policies that lets either you or the insurer demand an independent appraisal when you disagree on the value of a totaled vehicle. When invoked, you and the insurer each select a competent independent appraiser, and typically those two appraisers will agree to a new actual cash value. In the event those two appraisers are unable to agree on a value, the two appraisers can select an Umpire to break ties. Typically, you will split the cost of the third appraiser/umpire with the insurance carrier 50/50. In the event that the two appraisers are unable to agree on an umpire, the insured or the insurance carrier can petition a court with jurisdiction to select one. This rarely happens, but the chance isn't zero. The resulting valuation from any two appraisers and/or the umpire is binding.

More detail

The clause language is standardized in many states but the procedural details vary — some states require the demand in writing, others allow oral invocation, some impose deadlines.
Costs are typically split: each party pays their own appraiser, and the umpire's fee (only if necessary) is split 50/50.
An appraisal-clause award is generally binding on the actual cash value but does NOT decide coverage or liability questions.

Related terms

Umpire

In an appraisal-clause dispute, the Umpire is the neutral third party who breaks ties when the two appraisers (one selected by you, one by the insurer) cannot agree on the vehicle's value. The two appraisers jointly select the umpire; if they cannot agree, a court typically appoints one.

Binding Appraisal

A Binding Appraisal is the result produced by the appraisal-clause process. It is binding on the question of vehicle value but does NOT decide coverage, fault, or other policy questions. Once issued, both parties must accept the value and the insurer must pay it (subject to applicable deductibles).

Actual Cash Value (ACV)

Actual Cash Value is the dollar amount your insurance company is required to pay you for a totaled vehicle. ACV represents the price you would pay to buy a comparable used vehicle of the same make, model, year, mileage, and condition in your local market — not the vehicle's original price, replacement cost, or what you still owe on a loan.

Free review first

Need help with a real total-loss claim?

Your consultation and offer review are free. The Appointed Appraiser Service is $495. It includes the Appraisal Research, our appointment as your appraiser under your insurance policy's appraisal clause, determining the amount of loss with your insurer's appraiser, and the appraisal award letter.

At least $1,000 more, or your fee is waived. This applies once we accept your consultation and serve as your appraiser. The starting point is your insurer's offer on the day we accept. If the appraisal award, or a higher offer your insurer makes instead, is less than $1,000 above it, we waive our $495 Appointed Appraiser Service fee. If an umpire is needed, the umpire's fee is separate. We pre-authorize your card only after we accept your consultation, so there's no upfront payment.

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Results vary. See terms.