Get the fair value you deserve for your totaled vehicle in Kentucky
In Kentucky, your auto policy's appraisal clause gives you the right to appoint SecondAppraisal as your independent appraiser in a total-loss dispute.
Key takeaway
Curry v. Fireman's Fund Insurance Co., 784 S.W.2d 176 (Ky. 1989), recognized a common-law tort claim against an insurer that acts in bad faith toward its own insured. Wittmer v. Jones, 864 S.W.2d 885 (Ky. 1993), lists that claim's three elements: an obligation to pay under the policy, no reasonable basis in law or fact for denying the claim, and the insurer's knowledge that it had no such basis or reckless disregard of whether it had one. Under KRS § 304.12-235, if an insurer fails to make a good faith attempt to settle an insured's claim within 30 days of notice and proof of claim, the final settlement bears 12% annual interest after that period. Under 806 KAR 12:095 Section 7(1)(d), deductions in a first-party motor vehicle total-loss settlement that deviates from the replacement or cash-settlement methods in Section 7(1)(a) or (b) must be "measurable, discernable, itemized, and specified as to dollar amount"; Section 2(4) says the regulation does not create or imply a private cause of action.
How SecondAppraisal helps
- •Free appraisal consultation — we review your offer before you commit.
- •At least $1,000 more, or your fee is waived. This applies once we accept your consultation and serve as your appraiser. The starting point is your insurer's offer on the day we accept. If the appraisal award, or a higher offer your insurer makes instead, is less than $1,000 above it, we waive our $495 Appointed Appraiser Service fee. If an umpire is needed, the umpire's fee is separate.
- •Average increase: $3,648 over the insurer's first offer (264 finished consultations that settled at or above the first offer, through Sep 25, 2026, before our fee).
How a total loss works in Kentucky
Insurance carriers in Kentucky use the Total Loss Threshold (TLT) method. When the cost to repair your vehicle reaches 75% of its pre-loss actual cash value (ACV), your insurer will declare your vehicle a total loss rather than authorize the repair. From that point, the dispute shifts from "will they fix it?" to "how much will they pay?"
Your appraisal-clause rights in Kentucky
Most US auto policies — including those issued in Kentucky — contain an appraisal clause that lets either you or the insurer demand a binding independent appraisal when you disagree on value. When invoked, you and the insurer each select a competent independent appraiser, and typically those two appraisers will agree to a new actual cash value. In the event those two appraisers are unable to agree on a value, the two appraisers can select an Umpire to break ties. Typically, you will split the cost of the third appraiser/umpire with the insurance carrier 50/50. In the event that the two appraisers are unable to agree on an umpire, the insured or the insurance carrier can petition a court with jurisdiction to select one. This rarely happens, but the chance isn't zero. The resulting valuation from any two appraisers and/or the umpire is binding.

Another successful outcome in Kentucky
“After our 2011 Ford Fusion Sport was stolen and then totaled, the insurance company only wanted to offer us $6500. We only had the car 1 year and it was an awesome ride. A very rare find in the used car market with only 89K, perfectly kept, spotless records.”
When Jeff received an initial offer of $6,507 for his 2011 Ford Fusion, our research showed the insurer had undervalued the vehicle. Because the insurance company brought in its own appraiser, the dispute proceeded through the policy's appraisal clause. The process concluded with a final settlement of $8,675, recovering an additional $2,168 for Jeff.
- American Family’s first offer
- $6,507
- Recovered above the offer
- +$2,168
- Total settlement
- $8,675
One customer's result, before our fee.
Total-loss help in KentuckyYour Kentucky rights at a glance
Private right of action under the UCSPA — State Farm v. Reeder
State Farm Mutual Automobile Insurance Co. v. Reeder, 763 S.W.2d 116 (Ky. 1988), held that claimants may maintain a private right of action against an insurer for violating KRS § 304.12-230 — meaning a Kentucky claimant may sue on the unfair-practices statute, not just on the underlying contract.
12% interest when the insurer misses the 30-day window under KRS § 304.12-235
KRS § 304.12-235 requires a claim to be paid not more than 30 days after notice and proof of claim are furnished in the form the policy requires. If the insurer fails to make a good-faith attempt to settle within that time, the final settlement bears interest at 12% per annum from the end of the 30 days. Track the date you furnished notice and proof of claim carefully.
First-party bad-faith tort under the Wittmer three-element test
Wittmer v. Jones, 864 S.W.2d 885 (Ky. 1993), sets the test: (1) the insurer was obligated to pay the claim under the policy; (2) it lacked a reasonable basis in law or fact for denying the claim; and (3) it knew there was no reasonable basis or acted with reckless disregard for whether one existed. Compensatory and punitive damages are available on appropriate factual showings.
35-day right of recourse under 806 KAR 12:095 Section 7(1)(c)
If the insurer valued your vehicle with a statistically valid valuation source and you can't buy a comparable for that value, notify the insurer within 35 days of receiving the settlement check. The insurer must reopen its claim file and then find a comparable through licensed dealers, pay the difference on one you found (or buy it for you), or conclude the loss under your policy's appraisal provision, and an appraisal used that way is binding on both sides.
Kentucky Total Loss Framework — KRS §§ 304.12-230, 304.12-235 + 806 KAR 12:095 + Curry v. Fireman's Fund
Kentucky's framework for first-party total-loss disputes has several layers. (1) Curry v. Fireman's Fund (Ky. 1989) recognizes the first-party common-law bad-faith tort, judged by the three-element test articulated in Wittmer v. Jones (Ky. 1993). (2) State Farm v. Reeder (Ky. 1988) held that claimants may maintain a private right of action against an insurer for violating the UCSPA. (3) KRS § 304.12-235 adds 12% per annum interest on the final settlement when the insurer fails to make a good-faith attempt to settle within 30 days after notice and proof of claim. Below those sit 806 KAR 12:095's closed-list valuation methods and its 35-day right of recourse at Section 7(1)(c) (the regulation expressly disclaims a private cause of action at Section 2(4), and a violation of it is found only by the commissioner), and the 75% repair-to-pre-loss-retail-value salvage threshold at KRS § 186A.520.
Common things to look for in Kentucky
Recognize these scenarios in your offer letter or comparable report — and what we do about them.
Insurer arguing there is no common-law first-party bad-faith remedy in Kentucky
Curry v. Fireman's Fund Insurance Co., 784 S.W.2d 176 (Ky. 1989), established a common-law right to recover in tort when an insurer acts in bad faith in dealing with its own insured. Wittmer v. Jones, 864 S.W.2d 885 (Ky. 1993), articulated the three-element test now applied by Kentucky courts. Hold the insurer to the controlling Kentucky precedent.
Lump-sum or non-itemized condition deductions
806 KAR 12:095 Section 7(1)(d) requires any deductions from the cost, including deduction for salvage, to be measurable, discernable, itemized, and specified as to dollar amount. Section 2(4) of the regulation expressly disclaims a private cause of action, and a violation is found only by the commissioner.
Comparables drawn from outside the local market area
806 KAR 12:095 Section 7(1)(b) ties both the comparable-vehicle method and the dealer-quotation method to the local market area, and requires a valuation source to give consideration to values in the local market area. Demand the underlying VINs, dealer addresses, and the geographic-area parameter.
Kentucky Department of Insurance
If you believe your insurer is acting in bad faith, you can file a complaint with Kentucky Department of Insurance — Consumer Protection at 800-595-6053 — insurance.ky.gov ↗.
Relevant Kentucky precedent
How SecondAppraisal helps Kentucky policyholders
- Free appraisal consultation — confirm your offer is below fair market value before you commit.
- VIN-decoded option audit so every factory feature is credited.
- Accurate and appropriate comparable vehicle research.
- Line-by-line audit of the insurer's adjustments.
- Once you invoke the appraisal clause, we carry out the appraisal process.
Frequently asked questions
What is the total-loss threshold in Kentucky?▼
Can I invoke the appraisal clause in a third-party insurance carrier / at-fault insurance carrier claim in Kentucky?▼
What does SecondAppraisal cost in Kentucky?▼
How long does a Kentucky total-loss appraisal take?▼
Ready to push back on a low Kentucky total-loss offer?
Start your free appraisal consultation in 5 minutes. At least $1,000 more than your insurer's offer, or your $495 fee is waived, once we accept your consultation. Our results: $3,648 more than the insurer's first offer, on average, before our fee. From 264 finished consultations that settled at or above the insurer's first offer, through September 25, 2026; past results, not a promise.
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