Kentucky Total Loss Appraisal

Get the fair value you deserve for your totaled vehicle in Kentucky

In Kentucky, your auto policy's appraisal clause gives you the right to appoint SecondAppraisal as your independent appraiser in a total-loss dispute.

Kentucky Total-Loss Threshold
75% of pre-loss value
Appraisal Clause
Available in most policies
Fair Claims Settlement Practices
KRS §§ 304.12-230, 304.12-235; 806 KAR 12:095; KRS § 186A.520
Appraiser Licensing
Review appointment requirements
Official source
apps.legislature.ky.gov ↗

Key takeaway

Curry v. Fireman's Fund Insurance Co., 784 S.W.2d 176 (Ky. 1989), recognized a common-law tort claim against an insurer that acts in bad faith toward its own insured. Wittmer v. Jones, 864 S.W.2d 885 (Ky. 1993), lists that claim's three elements: an obligation to pay under the policy, no reasonable basis in law or fact for denying the claim, and the insurer's knowledge that it had no such basis or reckless disregard of whether it had one. Under KRS § 304.12-235, if an insurer fails to make a good faith attempt to settle an insured's claim within 30 days of notice and proof of claim, the final settlement bears 12% annual interest after that period. Under 806 KAR 12:095 Section 7(1)(d), deductions in a first-party motor vehicle total-loss settlement that deviates from the replacement or cash-settlement methods in Section 7(1)(a) or (b) must be "measurable, discernable, itemized, and specified as to dollar amount"; Section 2(4) says the regulation does not create or imply a private cause of action.

How SecondAppraisal helps

  • •Free appraisal consultation — we review your offer before you commit.
  • •At least $1,000 more, or your fee is waived. This applies once we accept your consultation and serve as your appraiser. The starting point is your insurer's offer on the day we accept. If the appraisal award, or a higher offer your insurer makes instead, is less than $1,000 above it, we waive our $495 Appointed Appraiser Service fee. If an umpire is needed, the umpire's fee is separate.
  • •Average increase: $3,648 over the insurer's first offer (264 finished consultations that settled at or above the first offer, through Sep 25, 2026, before our fee).

How a total loss works in Kentucky

Insurance carriers in Kentucky use the Total Loss Threshold (TLT) method. When the cost to repair your vehicle reaches 75% of its pre-loss actual cash value (ACV), your insurer will declare your vehicle a total loss rather than authorize the repair. From that point, the dispute shifts from "will they fix it?" to "how much will they pay?"

Your appraisal-clause rights in Kentucky

Most US auto policies — including those issued in Kentucky — contain an appraisal clause that lets either you or the insurer demand a binding independent appraisal when you disagree on value. When invoked, you and the insurer each select a competent independent appraiser, and typically those two appraisers will agree to a new actual cash value. In the event those two appraisers are unable to agree on a value, the two appraisers can select an Umpire to break ties. Typically, you will split the cost of the third appraiser/umpire with the insurance carrier 50/50. In the event that the two appraisers are unable to agree on an umpire, the insured or the insurance carrier can petition a court with jurisdiction to select one. This rarely happens, but the chance isn't zero. The resulting valuation from any two appraisers and/or the umpire is binding.

A totaled Silver 2011 Ford Fusion Sport after a front-end collision

Another successful outcome in Kentucky

“After our 2011 Ford Fusion Sport was stolen and then totaled, the insurance company only wanted to offer us $6500. We only had the car 1 year and it was an awesome ride. A very rare find in the used car market with only 89K, perfectly kept, spotless records.”

— Jeff J., Kentucky

When Jeff received an initial offer of $6,507 for his 2011 Ford Fusion, our research showed the insurer had undervalued the vehicle. Because the insurance company brought in its own appraiser, the dispute proceeded through the policy's appraisal clause. The process concluded with a final settlement of $8,675, recovering an additional $2,168 for Jeff.

American Family’s first offer
$6,507
Recovered above the offer
+$2,168
Total settlement
$8,675

One customer's result, before our fee.

Total-loss help in Kentucky

Your Kentucky rights at a glance

Right 1

Private right of action under the UCSPA — State Farm v. Reeder

State Farm Mutual Automobile Insurance Co. v. Reeder, 763 S.W.2d 116 (Ky. 1988), held that claimants may maintain a private right of action against an insurer for violating KRS § 304.12-230 — meaning a Kentucky claimant may sue on the unfair-practices statute, not just on the underlying contract.

Right 2

12% interest when the insurer misses the 30-day window under KRS § 304.12-235

KRS § 304.12-235 requires a claim to be paid not more than 30 days after notice and proof of claim are furnished in the form the policy requires. If the insurer fails to make a good-faith attempt to settle within that time, the final settlement bears interest at 12% per annum from the end of the 30 days. Track the date you furnished notice and proof of claim carefully.

Right 3

First-party bad-faith tort under the Wittmer three-element test

Wittmer v. Jones, 864 S.W.2d 885 (Ky. 1993), sets the test: (1) the insurer was obligated to pay the claim under the policy; (2) it lacked a reasonable basis in law or fact for denying the claim; and (3) it knew there was no reasonable basis or acted with reckless disregard for whether one existed. Compensatory and punitive damages are available on appropriate factual showings.

Right 4

35-day right of recourse under 806 KAR 12:095 Section 7(1)(c)

If the insurer valued your vehicle with a statistically valid valuation source and you can't buy a comparable for that value, notify the insurer within 35 days of receiving the settlement check. The insurer must reopen its claim file and then find a comparable through licensed dealers, pay the difference on one you found (or buy it for you), or conclude the loss under your policy's appraisal provision, and an appraisal used that way is binding on both sides.

Kentucky Total Loss Framework — KRS §§ 304.12-230, 304.12-235 + 806 KAR 12:095 + Curry v. Fireman's Fund

Kentucky's framework for first-party total-loss disputes has several layers. (1) Curry v. Fireman's Fund (Ky. 1989) recognizes the first-party common-law bad-faith tort, judged by the three-element test articulated in Wittmer v. Jones (Ky. 1993). (2) State Farm v. Reeder (Ky. 1988) held that claimants may maintain a private right of action against an insurer for violating the UCSPA. (3) KRS § 304.12-235 adds 12% per annum interest on the final settlement when the insurer fails to make a good-faith attempt to settle within 30 days after notice and proof of claim. Below those sit 806 KAR 12:095's closed-list valuation methods and its 35-day right of recourse at Section 7(1)(c) (the regulation expressly disclaims a private cause of action at Section 2(4), and a violation of it is found only by the commissioner), and the 75% repair-to-pre-loss-retail-value salvage threshold at KRS § 186A.520.

Kentucky regulates first-party automobile total losses through four layered authorities: the Unfair Claim Settlement Practices Act at KRS § 304.12-230 (with a UCSPA private right of action recognized in State Farm Mutual Automobile Insurance Co. v. Reeder, 763 S.W.2d 116 (Ky. 1988)), the prompt-payment statute at KRS § 304.12-235 (12% interest when the insurer fails to make a good-faith attempt to settle within 30 days), the implementing claim-handling regulation at 806 KAR 12:095 (which itself does not create a private cause of action — see Section 2(4)'s express disclaimer), and the common-law first-party bad-faith tort recognized by the Kentucky Supreme Court in Curry v. Fireman's Fund Insurance Co., 784 S.W.2d 176 (Ky. 1989). KRS § 304.12-230 — Unfair Claim Settlement Practices. The statute makes it an unfair claims settlement practice for any person to commit or perform any of a list of acts or omissions, including: misrepresenting pertinent facts or insurance policy provisions; failing to acknowledge and act with reasonable promptness on claim communications; failing to adopt and implement reasonable standards for the prompt investigation of claims; refusing to pay claims without conducting a reasonable investigation; failing to affirm or deny coverage of claims within a reasonable time; not attempting in good faith to effectuate prompt, fair, and equitable settlements when liability is reasonably clear; and compelling insureds to institute litigation to recover amounts due by offering substantially less than the amounts ultimately recovered in actions brought by such insureds. The Kentucky Supreme Court held in State Farm Mutual Automobile Insurance Co. v. Reeder, 763 S.W.2d 116 (Ky. 1988), that claimants may maintain a private right of action against an insurer for violating the statute. KRS § 304.12-235 — Time of Payment of Claims. Claims must be paid not more than thirty days from the date notice and proof of claim, in the substance and form the policy requires, are furnished to the insurer. If the insurer fails to make a good-faith attempt to settle within that time, the value of the final settlement bears interest at twelve percent (12%) per annum from the end of the thirty-day period. 806 KAR 12:095 — Unfair Claim Settlement Practices Regulation. The regulation (at Section 7) establishes claim-handling standards for first-party automobile total-loss settlements; Section 2(4) provides that a violation "shall be found only by the commissioner" and that the regulation "shall not create or imply a private cause of action for violation of this administrative regulation." The principal substantive provisions include: Section 7(1)(b) — Cash settlement. A cash settlement is based on the actual cost, less any deductible, to purchase a comparable motor vehicle, determined by one of three methods: 1. the cost of a comparable motor vehicle in the local market area, if one is available there; 2. if not, one of two or more quotations obtained from two or more qualified and licensed dealers located within the local market area; or 3. a source for determining statistically valid fair market values that gives consideration to the values of vehicles in the local market area (it may also consider data on vehicles outside the area), produces values for at least eighty-five (85) percent of all makes and models for the last eight (8) model years, and produces fair market values based on current data available from the local market area where the vehicle was principally garaged, or a necessary expansion of parameters such as travel time and area to assure statistical validity. Section 7(1)(d) — Deviations. A settlement that deviates from these methods must be supported by documentation giving particulars of the motor vehicle's condition, and any deductions from the cost, including deduction for salvage, must be measurable, discernable, itemized, and specified as to dollar amount. Section 7(1)(c) — Right of recourse. If the insurer is notified within thirty-five (35) days of the insured's receipt of the settlement check that the insured cannot purchase a comparable motor vehicle for the fair market value determined under Section 7(1)(b)3 (the statistically valid valuation source), the insurer must reopen its claim file. It must then locate a comparable motor vehicle through licensed dealers, pay the difference on a comparable the insured located (or buy it for the insured), or conclude the loss settlement under the policy's appraisal provision. An appraisal used this way is binding against both parties but does not waive either party's other rights under the policy or the law. Curry v. Fireman's Fund Insurance Co., 784 S.W.2d 176 (Ky. 1989), is the case in which the Kentucky Supreme Court established a common-law right to recover in tort when an insurer acts in bad faith in dealing with its own insured. Wittmer v. Jones, 864 S.W.2d 885 (Ky. 1993), articulated the three-element test for a bad-faith claim against an insurer: (1) the insurer was obligated to pay the claim under the policy; (2) the insurer lacked a reasonable basis in law or fact for denying the claim; and (3) the insurer either knew there was no reasonable basis for denying the claim or acted with reckless disregard for whether such a basis existed. Kentucky applies that single test to bad-faith claims whether they are brought under the common law or the statute. Compensatory and punitive damages are available on appropriate factual showings. KRS § 186A.520 — Salvage Title Threshold. The owner must obtain a salvage title when the total estimated or actual cost of parts and labor to rebuild the vehicle to its pre-accident condition, not counting reinstallation of a deployed airbag system, exceeds 75% of its retail value as set by a nationally accepted used car valuation guide or tool.
As of May 21, 2026
Excerpt — full statute at official source.

Common things to look for in Kentucky

Recognize these scenarios in your offer letter or comparable report — and what we do about them.

Scenario

Insurer arguing there is no common-law first-party bad-faith remedy in Kentucky

What we do

Curry v. Fireman's Fund Insurance Co., 784 S.W.2d 176 (Ky. 1989), established a common-law right to recover in tort when an insurer acts in bad faith in dealing with its own insured. Wittmer v. Jones, 864 S.W.2d 885 (Ky. 1993), articulated the three-element test now applied by Kentucky courts. Hold the insurer to the controlling Kentucky precedent.

Scenario

Lump-sum or non-itemized condition deductions

What we do

806 KAR 12:095 Section 7(1)(d) requires any deductions from the cost, including deduction for salvage, to be measurable, discernable, itemized, and specified as to dollar amount. Section 2(4) of the regulation expressly disclaims a private cause of action, and a violation is found only by the commissioner.

Scenario

Comparables drawn from outside the local market area

What we do

806 KAR 12:095 Section 7(1)(b) ties both the comparable-vehicle method and the dealer-quotation method to the local market area, and requires a valuation source to give consideration to values in the local market area. Demand the underlying VINs, dealer addresses, and the geographic-area parameter.

Kentucky Department of Insurance

If you believe your insurer is acting in bad faith, you can file a complaint with Kentucky Department of Insurance — Consumer Protection at 800-595-6053 — insurance.ky.gov ↗.

Relevant Kentucky precedent

Kentucky's first-party insurance jurisprudence has multiple operating levers. Curry v. Fireman's Fund Insurance Co., 784 S.W.2d 176 (Ky. 1989), established a common-law right to recover in tort when an insurer acts in bad faith in dealing with its own insured. State Farm Mutual Automobile Insurance Co. v. Reeder, 763 S.W.2d 116 (Ky. 1988), held that claimants may maintain a private right of action against an insurer for violating the UCSPA. Wittmer v. Jones, 864 S.W.2d 885 (Ky. 1993), articulated the three-element test for a Kentucky bad-faith claim: (1) the insurer was obligated to pay the claim under the policy; (2) the insurer lacked a reasonable basis in law or fact for denying the claim; and (3) the insurer either knew there was no reasonable basis for denying the claim or acted with reckless disregard for whether such a basis existed. Kentucky applies that single test to bad-faith claims whether brought under the common law or the statute. Davidson v. American Freightways, Inc., 25 S.W.3d 94 (Ky. 2000), narrowed the doctrine on a separate point: the UCSPA applies only to persons or entities engaged in the business of insurance. KRS § 304.12-235's 30-day payment requirement and its 12% per annum interest, owed when the insurer fails to make a good-faith attempt to settle in that time, operate as a third lever. The combination — Curry first-party bad-faith tort + Reeder UCSPA private right of action + § 304.12-235 interest — gives Kentucky policyholders a layered framework.

How SecondAppraisal helps Kentucky policyholders

  1. Free appraisal consultation — confirm your offer is below fair market value before you commit.
  2. VIN-decoded option audit so every factory feature is credited.
  3. Accurate and appropriate comparable vehicle research.
  4. Line-by-line audit of the insurer's adjustments.
  5. Once you invoke the appraisal clause, we carry out the appraisal process.

Frequently asked questions

What is the total-loss threshold in Kentucky?▼
Kentucky's total-loss threshold is 75% of pre-loss actual cash value (ACV) — a Total Loss Threshold (TLT) regime. Once the cost of repair reaches 75% of ACV, your insurer is required to declare your vehicle a total loss instead of authorizing repair.
Can I invoke the appraisal clause in a third-party insurance carrier / at-fault insurance carrier claim in Kentucky?▼
Generally no — the appraisal clause is part of YOUR policy, not the at-fault driver's. If you are stuck with a third-party insurance carrier that refuses to negotiate, you can often switch to a first-party claim under your own policy and let your insurer pursue subrogation.
What does SecondAppraisal cost in Kentucky?▼
Your appraisal consultation is free. The Appointed Appraiser Service is $495. It includes the Appraisal Research, our appointment as your appraiser under your insurance policy's appraisal clause, determining the amount of loss with your insurer's appraiser, and the appraisal award letter. At least $1,000 more, or your fee is waived. This applies once we accept your consultation and serve as your appraiser. The starting point is your insurer's offer on the day we accept. If the appraisal award, or a higher offer your insurer makes instead, is less than $1,000 above it, we waive our $495 Appointed Appraiser Service fee. If an umpire is needed, the umpire's fee is separate. There is no upfront payment: we pre-authorize your card only after we accept your consultation. Our results: $3,648 more than the insurer's first offer, on average, before our fee. From 264 finished consultations that settled at or above the insurer's first offer, through September 25, 2026; past results, not a promise.
How long does a Kentucky total-loss appraisal take?▼
How long the appraisal takes depends on your insurer's appraiser and, if one is needed, the umpire.

Ready to push back on a low Kentucky total-loss offer?

Start your free appraisal consultation in 5 minutes. At least $1,000 more than your insurer's offer, or your $495 fee is waived, once we accept your consultation. Our results: $3,648 more than the insurer's first offer, on average, before our fee. From 264 finished consultations that settled at or above the insurer's first offer, through September 25, 2026; past results, not a promise.

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